ABOUT ICSS

Providing Clients and Loved Ones with Peace of Mind!

ICSS was founded on one simple principle – To provide clients and their loved ones with Peace of Mind!

The owner of ICSS experienced first hand a personal family matter, as both of his grandparents were terminally ill at the same time. Due to each family member having their own lives and personal commitments, there was no one to ensure that should anything happen in their abscence the grandparents would have the level of security and access to help should the need arise.

After searching for a service for over a year, during a trip to the US the Medipendant was introduced to fill a void in the local community, for families who are experiencing a similar situation. Our first client was the late Hillary Soars, who was the founder of the Agape House and is today considered the Florence Nightingale of Bermuda. Mrs. Soares and her family gave us their stamp of approval and assisted with the introduction of Medipendant to Bermuda.

ICSS believes that all clients, families, and loved ones should be able to enjoy their individual lives, with PEACE OF MIND as well as a sense of security. Knowing that should the need ever arise in an emergency that they have an assurance knowing that help can be summoned and dispatched at the press of a button.
Contact us today, and experience the difference, as you enjoy your life with Peace of Mind.

Overview

ICSS is a mobile-based business that specializes in offering seniors and their loved ones, peace of mind. Our product (The Medipendant) is the first Medical Alert System on the market that permits the user to speak and listen directly through the pendant during an emergency or when assistance may be required.

Our products and services fall within the guidelines of the security industry. In addition to the Medipendant ICSS also offers their clients the ability to speak with a live highly trained EMT – certified operator who will remain on the line until the client is safely in the company of an abled body individual. The CareClip is the latest addition to our product line. This unit not only allows the client to be mobile, but in the case of an actual emergency they can be tracked via GPS, which is an upgraded feature that has bee added.

ICSS has been in the security business for 3 1/2 years. Prior to entering into the medical monitoring industry, the company offered a complete array of security products and services. However, after conducting local market research it was discovered that a niche existed in the protection of the senior population. Therefore, the company was totally revamped to target this segment of our islands population.

Mission Statement

Our mission is to assist senior citizens and individuals with debilitating illnesses with technologically advanced personal emergency response systems aimed at improving their quality of life and increase its customer base by providing a high level of consistent, and excellent customer service.

Vision Statement

We intend to provide our customers with exemplary customer service, whilst providing them with the most important thing… peace of mind.

Our Objectives

Our objective is to assist senior citizens and individuals with debilitating illnesses with technologically advanced personal emergency response systems aimed at improving their quality of life and increase its customer base by providing a high level of consistent, and excellent customer service.

Our Mission

ICSS intends to provide our customers with exemplary customer service, by removing stress for those who are concerned about the protection of their personal well being, or protection of personal assets. Our clients can have an assurance of knowing that they as well as their assets, are protected by the most advanced security and monitoring equipment available in the industry. In addition to our security products ICSS will provide loved ones with peace of mind. As we protect the senior in their lives, by allowing them to continue with their independence whilst having an assurance that should the need ever arise, there is someone who they can speak and listen to during a time of nee or distress at the press of a button.